Shipping charges are calculated based on the weight of the total package
including the box
Shipping charges are
calculated based on the weight of the total package including the box, not based
on the value or quantity of the items in the order.
A handling charge will be
applied to international packages. We do not charge any handling fees on
domestically destined packages (US or APO/FPO addresses).
If you would like to know how
much your order will cost to ship, simply place the item(s) in your cart, enter
your shipping address, and press Continue. Your shipping charges will be
calculated before you enter any billing information.
Shipping Methods
All items with
free shipping ship USPS
Transit times
are as follows:
Standard
Shipping
- Contiguous U.S. Only. Estimated Shipping Time: 4-10 business days.
Rush Shipping
- Contiguous U.S. Only.
Please call us at 1-800-527-8811 to arrange
RUSH shipping.
International
- For all Canada, UK, Australia, etc. orders. USPS Estimated Shipping Time:
5-25 business days. Call us at 1-800-527-8811 for RUSH shipping
The United States Post Office
will not guarantee shipping times or arrival dates. We are unable to control
delivery times, but make every effort to ensure your satisfaction. We use the
best methods we can find to reduce shipping costs for our customers.
In the unlikely event that an
order is lost, misdirected, or damaged in transit, you can contact the USPS
directly. You should also notify us immediately if you receive products damaged
in shipping, and take a picture, if possible.
*** PLEASE NOTE: Because the
United States Postal Service does not offer tracking or delivery confirmation
services for international deliveries, we cannot not be responsible for lost or
delayed packages. If your package does not arrive within 60 days, or if you
would like information on alternative shipping options, please contact us at
info@bonash.com, or call 1-800-527-8811.
Processing Times
It generally
takes between 1 and 3 business days from the time your order is received by our
warehouse for the order to be processed, packed, and ready for shipping.
Return Policy
We have a
liberal 30 day, no questions asked,
100%
Money Back Guarantee!
If you
are unhappy with any products you receive, you may return them, undamaged,
within 30 days of the day we shipped them, and we will cheerfully refund your
purchase price, we will charge you a 15% restocking fee. We encourage our customers to inspect the contents of the
package(s) as soon as the order is delivered to ensure that you have plenty of
time to take advantage of our 30-day, refund policy. BO-NASH (N.A) Inc. will be
unable to issue any type of refund after the 30-days has expired.
If the return is due to our
error, we will, of course, refund your return shipping costs. Please note that
the original shipping charge is non-refundable.
Payment Methods
If you are interested in purchasing anything on this site, you may do so by
adding the item to your shopping cart. We accept MasterCard, Visa, Discover,
and American Express for online orders.
You may also call 1-800-527-8811 to make an order over the phone. If you use a
credit card, your order will ship immediately. If you pay by personal check,
your order will ship 5 business days after we receive your check.
Privacy Policy
Contact information including
email address, telephone number, address, etc. which is provided by the user
is used solely for the purpose of completing the order. This includes
information pertaining to gift recipients. Financial information including
credit card numbers, expiration dates, billing address is used solely to bill
the customer for their order.